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Frequently Asked Questions
Can I apply for housing before I arrive overseas?
Does my spouse need a power of attorney (POA) to sign for quarters?
I cannot move right now and want to be bypassed on the waiting list. Can I keep my position on the waiting list?
How long is the waiting time for government housing?
What happens if I don't like the quarters you offer me?
I must reside on the first floor, is that possible?
How many pets are allowed in quarters?
What appliances are available in housing?
How many bedrooms am I entitled to?
My wife and I are dual military. My spouse will be assigned to Bamberg. My duty station will be in Schweinfurt. Where can we be housed?
I don't like where I'm living, can I move?
My family goes back to States to visit relatives, how long
can she stay?
I need more bedrooms. Will I get a government paid move?
I have relatives visiting me, how long can they stay?
I have problems in my building with neighbors, who can I contact for assistance?
I’m on deferred travel, how long will it take for my family to join me?
What do I do if one of my Government-owned appliances breaks down?
What should I tell Appliance Repair when I call to report a broken appliance?
How does Appliance repair respond?
Will repair workers speak English?
How quickly will my appliance be repaired?
Do I ever have to pay for appliance repairs?
What if the repair workers damage my home when they repair the appliance?
What if my appliance is not repairable?
Can I apply for housing before I arrive overseas?
NO, you can not apply until you actually have arrived.
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Does my spouse need a power of attorney (POA) to sign for quarters?
NO, your spouse can sign and terminate government housing.
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I cannot move right now and want to be bypassed on the waiting list. Can I keep my position on the waiting list?
YES, if you have a legitimate reason (i.e. deployment, field duty, etc.).
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How long is the waiting time for government housing?
See Waiting List information
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What happens if I don't like the quarters you offer me?
If you reject for personal reasons, your name will be removed from waiting list. You may reapply, however, your new eligibility date will be date of application.
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I must reside on the first floor, is that possible?
Yes, if you have medical documentation supporting your request.
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How many pets are allowed in quarters?
Dogs and cats are limited to a total of not more than two. There is no limit to number of birds or fish.
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What appliances are available in housing?
All AFH units have built-in kitchen with stove, refrigerator and dishwasher. In stairwell type housing, washers and dryers are in the common use laundry room in the basement.
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How many bedrooms am I entitled to?
One bedroom per child.
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My wife and I are dual military. My spouse will be assigned to Bamberg. My duty station will be in Schweinfurt. Where can we be housed?
You may choose to live in government housing at either location, or if you wish, move to private rental housing located somewhere between the two installations.
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I don't like where I'm living, can I move?
This requires an exception to policy, visit the Housing Office for assistance.
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My family goes back to States to visit relatives, how long can she stay?
They should not be absent from quarters beyond 90 days. Exception is if the sponsor is deployed.
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I need more bedrooms. Will I get a government paid move?
Any moves from permanent housing to permanent housing is at Soldiers expense.
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I have relatives visiting me, how long can they stay?
Normally not to exceed 90 days. When sponsor is deployed the 90 day limitation is waived.
For more information, see the Installation Access Control System (IACS) Office page.
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I have problems in my building with neighbors, who can I contact for assistance?
Follow these established military chain of command: Stairwell-Coordinator, Building-Coordinator, Area-Coordinator and finally Community CSM.
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I’m on deferred travel, how long will it take for my family to join me?
As soon as housing is offered, family travel request is released to 1st PERSCOM.
They will send the travel authorization to the nearest military installation where your family resides.
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What do I do if one of my Government-owned appliances breaks down?
Before you report a broken appliance, make sure the appliance is plugged in and has not blown a fuse or tripped a circuit breaker. If the appliance is a washing machine, make sure the water is turned on and the drain is not clogged.
If the power is on and the appliance still does not run or runs poorly, call the Work Order Section at Military 354-6357 or Civilian 09721-966357.
Calls for repair service on washers or dryers in common laundry rooms of Government quarters and Government leased quarters must be placed by the designated building coordinator. This is to avoid multiple calls for the same appliance.
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What should I tell Appliance Repair when I call to report a broken appliance?
If you call in repair, please give the following information:
Government owned quarters and Government leased quarters are equipped with the following appliances:
- Your name.
- Your street address, including your apartment number.
- The telephone number where you can be contacted.
- The type of appliance, including the make, model and the inventory number.
- A complete description of the problem.
How does Appliance repair respond?
The Appliance Repair clerk will schedule an appointment with you. If you cannot be home all day, the Appliance Repair clerk can schedule a morning or afternoon appointment. If you cannot be home for your appointment, reschedule the service call or give Appliance Repair the name of a neighbor you trust with the door key. Remember it is you responsibility to be home when you have made an appointment. You are wasting Government money when you schedule an appointment and are not home when the repair worker arrives.
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Will repair workers speak English?
Most repair workers speak and understand enough English to do their job. If you have given a good description of your appliance and the problem to the Appliance Repair clerk, the worker should not need to ask many technical questions.
If you have a problem communicating,
call the Work Order Section at Military 354-6357 or Civilian
09721-966357.
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How quickly will my appliance be repaired?
- Ranges - 24 hours
- Refrigerator - 24 hours
- Dishwasher - 72 hours
- Dryer - 72 hours
- Washer - 72 hours
Do I ever have to pay for appliance repairs?
If you damage your appliance, you will have to pay for the repair or replacement of the item (for example, if you puncture the cooling tubes in your refrigerator while trying to chip ice off the wall with a knife, or your children sit or stand on the oven door and break it).
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What if the repair workers damage my home when they repair the appliance?
Call the Work Order Section at Military 354-6357 or
Civilian 09721-966357.
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What if my appliance is not repairable?
If you live in family housing, private rental housing, bachelor housing, or Soldier quarters, your old appliance will be picked up and a serviceable one will be brought and installed. The repair worker will schedule when the appliance will be replaced.
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